Using your Journal
After the phone app opens, the optional Journal field lets you save a private note. Open the Journal tab to review, edit, or delete entries.
Support
We're here to help.
Find a quick answer below or send us an email. Please include your device, operating-system version, and what you expected to happen.
Quick help
Common questions
Setting up your call target
During onboarding, choose Mom, Dad, or another parent or guardian, then enter a phone number or select one with your device's contact picker.
Changing your check-in routine
Open Settings, choose Check-in routine, then add or remove weekly windows and save your changes.
Notifications are not appearing
Confirm reminders are enabled in Call Mom and that notification permission is enabled in your device settings. Call Mom schedules reminders locally on your device.
A call is missing from history
Call Mom records a timestamp only after the phone's dialer opens successfully. It does not detect whether the call was placed, answered, or completed.
Clearing local app data
Open Settings → Data & privacy → Clear all local data. This cancels Call Mom reminders and destroys the encrypted app state on this device. There is no Call Mom cloud backup in the initial release.
Where your data is stored
The initial release has no login or account. Your profile, routine, Journal entries, reminders, and dialer-open history remain encrypted on your device. It does not connect to a Call Mom app server, and JavaScript HTTP requests are blocked. A later release is planned to offer optional Google or Apple sign-in and server backup of selected data after separate consent.
A useful boundary
Call Mom opens your phone's dialer.
The app records when the native dialer opened successfully. It does not know whether a call was placed, answered, or completed, and it does not change your device's own call history.
Your data
Need help with privacy or deletion?
Learn what stays on-device now, what future cloud features may process, and how to clear local data. For verified privacy requests, our support response target is 30 days.